Update - We are continuing to investigate this issue.
Jun 13, 2024 - 12:57 CEST
Jun 13, 2024 - 12:57 CEST
Investigating - *Notice* Login format change for the pbxportal Enterprise admin users:
Please note that from today users logging in to the pbx portal (https://pbxportal.mtel.nl/) as enterprise admins will need to add the domain after the user ID: EG.
ID@interact.mtel.nl
Password credentials have not been changed.
Group admin logins are not affected.
If any help is needed, please reach out to our Client Support via 088-4283111.
Jun 13, 2024 - 12:46 CEST
Please note that from today users logging in to the pbx portal (https://pbxportal.mtel.nl/) as enterprise admins will need to add the domain after the user ID: EG.
ID@interact.mtel.nl
Password credentials have not been changed.
Group admin logins are not affected.
If any help is needed, please reach out to our Client Support via 088-4283111.
Jun 13, 2024 - 12:46 CEST
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Internal OCC Cloud trunk migrations
Feb 18, 2025 22:00-23:00 CET
Reason:
As part of the migrations on the UK network we will be migrating the OCC Cloud SIP trunks to the new UK Cisco network.
Impact:
No impact is expected
Checks:
Validate calls are flowing
Place inbound and outbound testcalls on several tenants
Rollback:
Restore back-up configuration
User actions:
No user actions required
Posted on Feb 04, 2025 - 18:08 CET
As part of the migrations on the UK network we will be migrating the OCC Cloud SIP trunks to the new UK Cisco network.
Impact:
No impact is expected
Checks:
Validate calls are flowing
Place inbound and outbound testcalls on several tenants
Rollback:
Restore back-up configuration
User actions:
No user actions required
Posted on Feb 04, 2025 - 18:08 CET