Load Balancers firmware update
Scheduled for Oct 29, 22:00 CET - Oct 30, 01:00 CET
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Scheduled
Reason:
Evolve IP Engineers will be installing a new firmware version to the load balancers for security and to maintain stability.
Impact:
No impact expected as each load balancer is deployed in a high-availability cluster The inactive load-balancer is updated first and then validated. The pair will then fail-over and the original primary load-balancer will then be updated.
Persistent API connections such as Mondego (OBT connector) will experience a brief disconnection but will automatically re-connect.
There is a very low risk of a load-balancer experiencing an unexpected issue during the maintenance, if this is the case a brief service outage to API connectivity may be experienced.
Checks:
Validate all VIPs are online, and are fully operational after firmware upgrade.
Rollback:
Restore VM snapshot
User actions:
If any underlying API services rely on authentication you may need to refresh your session or re-login.
Evolve IP Engineers will be installing a new firmware version to the load balancers for security and to maintain stability.
Impact:
No impact expected as each load balancer is deployed in a high-availability cluster The inactive load-balancer is updated first and then validated. The pair will then fail-over and the original primary load-balancer will then be updated.
Persistent API connections such as Mondego (OBT connector) will experience a brief disconnection but will automatically re-connect.
There is a very low risk of a load-balancer experiencing an unexpected issue during the maintenance, if this is the case a brief service outage to API connectivity may be experienced.
Checks:
Validate all VIPs are online, and are fully operational after firmware upgrade.
Rollback:
Restore VM snapshot
User actions:
If any underlying API services rely on authentication you may need to refresh your session or re-login.
This scheduled maintenance affects: Akixi (Portal) and Online Business Telephony (OBT Connector, OBT - Peter Connects, OBT - DMS).