*NOTICE* Christmas Holiday Period Support Hours
Incident
Report for Evolve IP EU
Resolved
Notice Expired
Monitoring
Dear Customer,
Please see below for our Christmas period support hours and details on porting, change and hardware ordering freeze's.
We wish all our Customers a Merry Christmas and a prosperous 2025!
Fri 20th December 09:00 – 17:00
Mon 23rd December 09:00 – 17:00
Tue 24th December 09:00 – 17:00
Fri 27th December 09:00 – 17:00
Mon 30th December 09:00 – 17:00
Tue 31st December 09:00 – 17:00
Severity One issues can be reported out of hours as usual on +31884283111
Porting Freeze
Mon 16th December to Thu 2nd January 2025
Any existing scheduled ports between these dates will still be processed.
Please also note that Imports are also subject to any data freezes that losing operators may have in place.
Change Freeze
Thu 19th December to Mon 6th January 2025
Hardware Orders Freeze
Sat 21st December to Tue 31st December
Please see below for our Christmas period support hours and details on porting, change and hardware ordering freeze's.
We wish all our Customers a Merry Christmas and a prosperous 2025!
Fri 20th December 09:00 – 17:00
Mon 23rd December 09:00 – 17:00
Tue 24th December 09:00 – 17:00
Fri 27th December 09:00 – 17:00
Mon 30th December 09:00 – 17:00
Tue 31st December 09:00 – 17:00
Severity One issues can be reported out of hours as usual on +31884283111
Porting Freeze
Mon 16th December to Thu 2nd January 2025
Any existing scheduled ports between these dates will still be processed.
Please also note that Imports are also subject to any data freezes that losing operators may have in place.
Change Freeze
Thu 19th December to Mon 6th January 2025
Hardware Orders Freeze
Sat 21st December to Tue 31st December
This incident affected: XMAS 2024 Hours.