OCC7 - TLS Certificate update for Acceptance (non-production) environment

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.

Posted Mar 20, 2023 - 19:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 20, 2023 - 18:00 CET

Scheduled

The OCC7 acceptance environment (non-production) will require a new TLS certificate as the old one expires shortly.

No impact expected, however if customers utilize SSO login for OCC, the customer will also need to update the certificate within their Azure AD environment.

Please contact your CSR regarding any queries.

Posted Mar 06, 2023 - 13:22 CET

This scheduled maintenance affected: OCC Online Contact Center (Agent application - Touchpoint).