Essential VMware host Maintenance
Scheduled Maintenance
Report for Evolve IP EU
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Reason:
iSCSI re-configuration for optimization required on 4 VMware hosts in Primary DC
Impact:
No impact expected, one host at a time will be re-configured. Hosts will be placed in maintenance mode, so load will be migrated away before the changes are made. All services will be serviced by the other 3 hosts whilst each host is updated and then brought back online.
As always with server maintenance there is a low risk of something unexpected happening, in which case some services may be impacted such as registrations, or applications connection to file systems or databases for a few seconds.
Checks:
Engineers will check all services are running as expected after the changes.
Rollback:
Reconfigure iSCSI's to original settings.
iSCSI re-configuration for optimization required on 4 VMware hosts in Primary DC
Impact:
No impact expected, one host at a time will be re-configured. Hosts will be placed in maintenance mode, so load will be migrated away before the changes are made. All services will be serviced by the other 3 hosts whilst each host is updated and then brought back online.
As always with server maintenance there is a low risk of something unexpected happening, in which case some services may be impacted such as registrations, or applications connection to file systems or databases for a few seconds.
Checks:
Engineers will check all services are running as expected after the changes.
Rollback:
Reconfigure iSCSI's to original settings.
This scheduled maintenance affected: Online Business Telephony (OBT - Device registrations, OBT - Receptionist application, OBT - Callcenter application), Akixi (Portal), and OCC Online Contact Center (Agent application - Touchpoint).