Emergency Maintenance (Re-start of Application Server)
Scheduled Maintenance
Report for Evolve IP EU
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Reason:
Application Server preventative maintenance.
Impact:
During the re-start, users may experience intermittent logging out from Client applications but should be able to log back in immediately. To reduce the risk of this happening traffic will be handled by redundant servers.
Checks:
Evolve IP engineers will check system health of AS after re-start and ensure all call and API services are returned to BAU.
Rollback:
N/A
User actions:
No user actions required unless logged out.
If logged out, please log back into the applications (such as Unity, web callcenter and receptionist, Connector etc.).
Application Server preventative maintenance.
Impact:
During the re-start, users may experience intermittent logging out from Client applications but should be able to log back in immediately. To reduce the risk of this happening traffic will be handled by redundant servers.
Checks:
Evolve IP engineers will check system health of AS after re-start and ensure all call and API services are returned to BAU.
Rollback:
N/A
User actions:
No user actions required unless logged out.
If logged out, please log back into the applications (such as Unity, web callcenter and receptionist, Connector etc.).
This scheduled maintenance affected: Online Business Telephony (OBT - Webex, OBT - Receptionist application, OBT - Callcenter application, OBT Connector, OBT - Peter Connects).