Network Server OS Upgrades
Scheduled Maintenance
Report for Evolve IP EU
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Reason:
Evolve IP will be replacing the Network Servers with newer operating systems.
Impact:
The servers are in a HA cluster and will be replaced one at a time and tested before another is taken out of service to be replaced. Therefore no impact is expected, however users may experience a small delay in audio on existing calls or a small delay in setting up of new calls, or delay in Application API response as traffic re-routes to alternative servers during the window.
Checks:
Evolve IP will run a full test plan to ensure service is returned as expected after the replacements.
Rollback:
Power down the new host and power on the old host then re-enable the networking in vCenter.
User Actions:
No User actions required.
Evolve IP will be replacing the Network Servers with newer operating systems.
Impact:
The servers are in a HA cluster and will be replaced one at a time and tested before another is taken out of service to be replaced. Therefore no impact is expected, however users may experience a small delay in audio on existing calls or a small delay in setting up of new calls, or delay in Application API response as traffic re-routes to alternative servers during the window.
Checks:
Evolve IP will run a full test plan to ensure service is returned as expected after the replacements.
Rollback:
Power down the new host and power on the old host then re-enable the networking in vCenter.
User Actions:
No User actions required.
This scheduled maintenance affected: Online Business Telephony (OBT - Device registrations, OBT Connector, OBT - Call Processing).