Certificate Updates for Access SBC's
Scheduled Maintenance
Report for Evolve IP EU
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Reason:
This maintenance is to renew the certificate on the Access SBC's which is expiring
Impact:
No impact expected to registrations or calls as SBC's are in a redundant cluster. However, they should be considered low risk during the maintenance window.
Checks:
Evolve IP will run post maintenance SIP test plan to ensure services are back to normal.
Rollback:
Restore backup configurations to SBC's and restart in sequence.
User actions:
No user actions required.
This maintenance is to renew the certificate on the Access SBC's which is expiring
Impact:
No impact expected to registrations or calls as SBC's are in a redundant cluster. However, they should be considered low risk during the maintenance window.
Checks:
Evolve IP will run post maintenance SIP test plan to ensure services are back to normal.
Rollback:
Restore backup configurations to SBC's and restart in sequence.
User actions:
No user actions required.
This scheduled maintenance affected: Online Business Telephony (OBT - Device registrations, OBT - Webex, OBT - Call Processing) and OCC Online Contact Center (OCC - Call Processing, OCC Cloud).