Emergency Maintenance (Re-start of Application Server)

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.

Posted Mar 21, 2025 - 23:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 21, 2025 - 22:00 CET

Scheduled

Reason:
Application Server preventative maintenance.

Impact:
During the re-start, users may experience some post-dial delay in call setup. Any persistent API connections being serviced by AS such as Akixi and OBT Connector will disconnect briefly but should automatically re-connect to other servers in the cluster.

Checks:
Evolve IP engineers will check system health of AS after re-start and ensure all call and API services are returned to BAU.

Rollback:
N/A

User actions:
No user actions required

Posted Mar 21, 2025 - 19:29 CET

This scheduled maintenance affected: Online Business Telephony (OBT - Webex, OBT - Receptionist application, OBT - Callcenter application, OBT Connector, OBT - Call Processing, OBT - Peter Connects).