Session Border Controller (SBC) SSL Certificate Renewal

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.
Posted Sep 12, 2023 - 01:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2023 - 23:02 CEST

Scheduled

Reason:
Routine Maintenance to update expiring SSL certificates on Voice Session Border Controllers (SBC)

Impact:
Maintenance requires that the system be switched to a redundant unit which will cause some active registrations to be lost during the switchover from Active to Standby SBC. Connections should immediately re-establish. This may result in existing calls dropping or delay in setting up new calls during a short period within the maintenance window.

Checks:
A full voice calling test plan will be carried out after the certificate renewal to ensure call processing services are fully functional.

Rollback:
Restore backup config with old certificate

User actions:
None required
Posted Aug 29, 2023 - 13:08 CEST
This scheduled maintenance affected: Online Business Telephony (OBT - Device registrations, OBT - Call Processing).