Access SBC's Firmware Upgrade

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.
Posted Sep 15, 2023 - 00:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 14, 2023 - 23:00 CEST

Scheduled

Reason:
Routine maintenance to apply bug fixes and system enhancements

Impact:
Maintenance requires that the system be switched to a redundant unit which will cause some active registrations to be lost during the switchover from Active to Standby SBC. Connections should immediately re-establish. This may result in existing calls dropping or delay in setting up new calls during a short period within the maintenance window.

Checks:
A SIP test plan will be carried out after the firmware upgrade to ensure call processing services are fully functional.

Rollback:
Re-apply old firmware

User actions:
None Required
Posted Aug 29, 2023 - 13:27 CEST
This scheduled maintenance affected: Online Business Telephony (OBT - Device registrations, OBT - Call Processing) and OCC Online Contact Center (OCC - Call Processing).