Media Server replacement 2/2

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.

Posted May 15, 2025 - 00:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 14, 2025 - 18:00 CEST

Scheduled

Reason:
Evolve IP is replacing the current Media Servers with servers on an updated Operating System

Impact:
No impact is expected for customers as the servers are redundant. The other server in the pool will handle all of the traffic while the peer is replaced.

Checks:
Evolve IP will run post maintenance test plan to ensure services are back to normal.

Rollback:
Restore backup configurations.

User actions:
No user actions required.

Posted Apr 30, 2025 - 18:17 CEST

This scheduled maintenance affected: Online Business Telephony (OBT - Device registrations, OBT - Webex, OBT - Callcenter Wallboard, OBT - Receptionist application, OBT - Call recording, OBT - Callcenter application, OBT Connector, OBT - Call Processing, OBT - Peter Connects, OBT - Voicemail).