Application Server OS upgrades
Scheduled for May 7, 22:00 CEST - May 8, 06:00 CEST
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Scheduled
Reason:
To upgrade the operating system of the Evolve IP EU Broadworks servers to ensure the continued efficiency, security, and reliability of the infrastructure.
Impact:
The servers are in a HA cluster and will be upgraded one at a time and tested before another taken out of service to upgrade. Therefore no impact is expected, however users may experience a small delay in audio on existing calls or a small delay in setting up of new calls, as traffic re-routes to alternative servers during the window.
Checks:
Upgrades have been fully tested in the Evolve IP Lab environment.
Evolve IP will run a full test plan to ensure service is returned as expected after the upgrades
Rollback:
Re-IP and revert back to original hosts
User actions:
No user actions required
To upgrade the operating system of the Evolve IP EU Broadworks servers to ensure the continued efficiency, security, and reliability of the infrastructure.
Impact:
The servers are in a HA cluster and will be upgraded one at a time and tested before another taken out of service to upgrade. Therefore no impact is expected, however users may experience a small delay in audio on existing calls or a small delay in setting up of new calls, as traffic re-routes to alternative servers during the window.
Checks:
Upgrades have been fully tested in the Evolve IP Lab environment.
Evolve IP will run a full test plan to ensure service is returned as expected after the upgrades
Rollback:
Re-IP and revert back to original hosts
User actions:
No user actions required
This scheduled maintenance affects: Online Business Telephony (OBT - Call Processing).