Feestdagen instellen portals | Set holiday days
Incident
Report for Evolve IP EU
Resolved
This incident has been resolved.
Monitoring
We naderen de feestdagen! Houdt u er rekening mee dat u tijdig de feestdagen/uitzonderingsdagen instelt in onze portals? Als u wilt dat Evolve IP de wijzigingen voor u doorvoert dan kunt u via de Customer portal of per e-mail via macd@evolveip.eu een MACD wijziging verzoek indienen.
Voor verzoeken die wij ontvangen na 15 december kunnen wij helaas niet garanderen dat deze tijdig worden opgeleverd. Let op: voor uw verzoek worden kosten in rekening gebracht. De hoogte van deze kosten zijn afhankelijk van het verzoek.
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Now that we are approaching the holidays, we would like to kindly remind you to set the holidays/special days in our portals in time. If you would like Evolve IP to make the changes for you, you can submit a MACD change request through the Customer Portal, or by email at macd@evolveip.eu.
Unfortunately, we cannot guarantee that requests received after December 15 will be delivered on time. Please note that your change request will be charged. The amount of these costs depends on the request.
Voor verzoeken die wij ontvangen na 15 december kunnen wij helaas niet garanderen dat deze tijdig worden opgeleverd. Let op: voor uw verzoek worden kosten in rekening gebracht. De hoogte van deze kosten zijn afhankelijk van het verzoek.
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Now that we are approaching the holidays, we would like to kindly remind you to set the holidays/special days in our portals in time. If you would like Evolve IP to make the changes for you, you can submit a MACD change request through the Customer Portal, or by email at macd@evolveip.eu.
Unfortunately, we cannot guarantee that requests received after December 15 will be delivered on time. Please note that your change request will be charged. The amount of these costs depends on the request.
This incident affected: Online Business Telephony (OBT - Device registrations, OBT - Webex, OBT - Callcenter Wallboard, OBT - Receptionist application, OBT - Call recording, OBT - Callcenter application, OBT - Reporting, OBT Connector, Portal, Ossmosis Portal, OBT - Call Processing, OBT - Peter Connects, OBT - DMS), Online Routing Manager (IVR application, System3.mtel.nl, Portal.mtel.nl, ONS Broker), Connectivity (VPN connectivity, Co-location services, IP-Sec), Microsoft Teams (Microsoft Teams direct routing), Voice Services (Service numbers, Geographical numbers, International numbers), Akixi (Portal), Customer Ticketing Portal (Portal Access), and OCC Online Contact Center (Agent application - Touchpoint, OCC Dialer, OCC Reporting, OCC Supervisor, OCC - Call Processing, OCC Cloud).