Internal OCC Cloud trunk migrations

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.
Posted Feb 18, 2025 - 23:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2025 - 22:00 CET

Scheduled

Reason:
As part of the migrations on the UK network we will be migrating the OCC Cloud SIP trunks to the new UK Cisco network.


Impact:
No impact is expected


Checks:
Validate calls are flowing
Place inbound and outbound testcalls on several tenants


Rollback:
Restore back-up configuration


User actions:
No user actions required
Posted Feb 04, 2025 - 18:08 CET
This scheduled maintenance affected: OCC Online Contact Center (OCC Cloud).