OCC certificate renewal
Scheduled Maintenance Report for Evolve IP EU
The scheduled maintenance has been completed.
Posted Oct 12, 2022 - 23:30 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2022 - 21:32 CEST
Two services to be re-started to apply certificate, this will cause:

1) Campaign Manager Client to lose connection.
The Customer will need to refresh the browser and re-login.

2) SSO agent login will not be possible for a few seconds after certificate is loaded.
Any customers unable to login via SSO in this window just need to re-try after a few seconds
Posted Sep 28, 2022 - 16:12 CEST
This scheduled maintenance affected: OCC Online Contact Center (Agent application - Touchpoint).